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Guides

Getting started

Item setup

Catalog management

Listing optimization

Order management

Order status

Customer care

Create a New Customer Email Template

Marketplace Seller Customer Care Requirements

Marketplace Seller Customer Care: Non-Receipt of Order

Marketplace Seller Customer Care: Non-Receipt of Refund

Marketplace Seller Customer Care: Order Incorrect

Marketplace Customer Care: Fraud

Returns & refunds

Reporting

Troubleshooting

Taxes & payments

Policies & standards

Growth opportunities

Shipping & fulfillment

Walmart Fulfillment Services (WFS)

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About Walmart Canada

Walmart Canada helps Canadians save money and live better. Quality products at everyday low prices - that's the promise Sam Walton made when he started Walmart and it's as true today more than 50 years later. We believe in innovation and continue to grow by adding new services like pickup, online grocery, and mobile app shopping. Walmart.ca is visited by more than 1.5 million Canadians daily, who can choose from millions of items sold by Walmart and third-party sellers to fit their needs. We make sure their service experience is as amazing as it is in our stores around the world.